Privacy Policy

Privacy Policy
Effective Date: 12/27/2024

Welcome to CJoy Wellness, LLC (DBA Joyful Essences). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.c-joy.com) or interact with our services. By using our website, you consent to the practices described in this policy.
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1. Information We Collect
We collect the following types of information:

a) Personal Information You Provide
When you purchase products, subscribe to newsletters, or contact us, you may provide:
Name
Email address
Shipping and billing address
Phone number
Payment details (processed securely by third-party providers)

b) Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on the website
Cookies and similar technologies

c) Information from Third Parties
We may receive information from third parties, such as payment processors or social media platforms, if you engage with us through those channels.
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2. How We Use Your Information
Your information is used to:
Process and deliver your orders
Provide customer support
Send updates, promotions, and wellness tips (if you’ve opted in)
Improve our website and services
Comply with legal and regulatory requirements
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3. Sharing Your Information
We respect your privacy and will never sell your personal information. However, we may share your data with:
Service Providers: To assist with payment processing, order fulfillment, and website hosting.
Legal Authorities: When required by law or to protect our business and rights.
Analytics Tools: To analyze website traffic and improve user experience.
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4. Cookies and Tracking Technologies
We use cookies to provide a seamless experience. Cookies may include:
Essential Cookies: Necessary for website functionality.
Performance Cookies: To understand site usage and improve performance.
Marketing Cookies: For personalized promotions (if applicable).
You can control cookie settings in your browser.
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5. Your Rights
Depending on your location, you may have the right to:
Access and review your data
Request corrections or updates
Request deletion of your data
Opt out of promotional communications
To exercise these rights, contact us at weserve@c-joy.com.
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6. Data Security
We take your data security seriously and implement measures to safeguard it, including:
Secure servers and encrypted transactions
Regular system monitoring for vulnerabilities
Restricted access to sensitive information
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7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing personal information.
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8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
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9. Policy Updates
We may revise this Privacy Policy periodically. Updates will be posted on this page with the effective date. Please check back regularly for changes.
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10. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us:
Email: [weserve@c-joy.com]
Phone: [515.850.2569]
Thank you for choosing CJoy Wellness, LLC (DBA Joyful Essences). Your trust means everything to us.